Privacy Policy

Effective date: 29 July 2026

1. Who We Are

Mozaic Catering (“Mozaic”, “we”, “us”) is a catering brand owned and operated by MAO – Mawrid Al-Osool Investment Company, a company registered in the Kingdom of Saudi Arabia. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with our advertisements (including on LinkedIn), or contact us to request our catering services.

We process personal data in accordance with the Saudi Personal Data Protection Law (“PDPL”) and its Implementing Regulations, under the supervision of the Saudi Data & Artificial Intelligence Authority (SDAIA).

2. Personal Data We Collect

When you submit our contact or quotation request form, we may collect:

  • Full name
  • Phone number
  • Email address
  • Company or organization name (where applicable)
  • Event or order details (date, location, number of guests, type of service)
  • Any other information you choose to include in your message

We do not intentionally collect sensitive personal data (such as health, religious, or biometric data). Please do not include such information in your messages.

3. How We Collect Your Data

We collect personal data directly from you: through the forms you submit on our website, through forms linked to our advertising campaigns (such as LinkedIn), or when you contact us by phone, email, or WhatsApp.

4. Why We Use Your Data

We process your personal data for the following purposes:

  • • Responding to your inquiries and preparing quotations
  • • Providing, organizing, and managing the catering services you request
  • • Communicating with you regarding your booking or order
  • • Improving our services and customer experience
  • • Sending you marketing and promotional messages, only where you have consented
  • • Complying with our legal and regulatory obligations in the Kingdom

We rely on the legal bases permitted under the PDPL, including your consent, the necessity of processing to provide the services you request, and compliance with legal obligations.

5. Marketing Communications

We will only send you promotional messages by email, SMS, or similar channels with your prior consent. Every message will include a clear and easy way to opt out, and you may withdraw your consent at any time.

6. Sharing Your Data

We do not sell your personal data. We may share it only with:

  • • Service providers who support our operations (such as website hosting and IT providers), under obligations of confidentiality
  • • Companies within the MAO group, for the purposes described in this Policy
  • • Government or judicial authorities, where required by law

7. Data Transfers Outside Saudi Arabia

Your personal data is stored within the Kingdom of Saudi Arabia wherever possible. If any data is transferred or stored outside the Kingdom (for example, with a hosting provider), we do so in compliance with the PDPL and its data transfer regulations, ensuring an adequate level of protection.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by law. When it is no longer needed, we securely destroy it in accordance with the PDPL.

9. Data Security

We apply appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

10. Your Rights

Under the PDPL, you have the right to:

  • • Be informed about how we process your personal data
  • • Access your personal data and obtain a copy of it
  • • Request correction of inaccurate or incomplete data
  • • Request destruction of your data when it is no longer needed
  • • Withdraw your consent at any time

To exercise any of these rights, contact us using the details below. We will respond within the timeframes set by the PDPL Implementing Regulations. You also have the right to lodge a complaint with the competent authority (SDAIA).

11. Cookies

Our website may use strictly necessary cookies required for it to function properly. We do not use advertising or tracking cookies unless separately disclosed to you.

12. Changes to This Policy

12. Changes to This Policy

13. Contact Us

Mozaic Catering – MAO (Mawrid Al-usool Investment Company)

Email: Info@mozaicsa.com

Phone: +966556917799

Address: Jeddah Al Andalus Street